Our Operations

In order to provide immediate assistance to our worldwide clients and their insured patients, our bilingual (English/Spanish) professional team onsite is available 24/7 all year around.

Our mission is to guarantee the best possible Medical Care for the patient while containing costs for the payer. We continuously monitor the hospitalization process and apply pre-agreed contractual agreements with our in-network facilities. Transparency and reliability are key factors to our operations principles.

If the insured patient incidentally lands in a non-contracted facility, ASA negotiates the best available local fees with the involved hospital. ASA also coordinates transferring the patient back home or to an in-network facility with higher levels of care at better service costs.